Health, Safety & Emergencies
On Call International
TCU partners with On Call International to provide a global assistance service with accident, illness and travel insurance. All TCU students, faculty and staff traveling abroad on TCU programs or business are covered under the university’s plan at no cost to the individual. To verify coverage, employees must register their travel in the Faculty & Staff Travel Registry.
On Call responds to critical medical or safety emergencies and can also help resolve non-critical day to day travel problems any time you are traveling outside your home country on TCU programs or business. You should maintain your regular, U.S. insurance while abroad. For more information, review the On Call Brochure.
How to Contact On Call
- Phone: +1 603-952-2062 from anywhere in the world, or +1 888-637-0447 from the U.S. & Canada
- Email: firstname.lastname@example.org
- Text: +1 603-945-0103
- Website: TCU.mysearchlightportal.com
- Searchlight Group ID: 100000CPPD16
Assistance from Campus
Contact the Center for International Studies (817-257-7473). For after hours emergencies, call TCU Police (817-257-7777). If phones are not working, email email@example.com.
Smart Traveler Enrollment Program
TCU recommends that U.S. citizens register with the U.S. State Department’s Smart Traveler Enrollment Program (STEP), so they can stay informed, connected and safe while abroad. Register to get up-to-date safety and security information and help the U.S. government reach you in the event of an emergency abroad.
- The U.S. State Department’s Travel.State.gov provides passport and visa information; country specific information; traveler checklists; and general health, safety and emergency information for Americans traveling abroad.
- The Centers for Disease Control: Travelers’ Health Destinations provides country-specific health information, including recommended vaccines, and offers advice for individual health concerns when traveling abroad.
- The Overseas Security Advisory Council promotes cooperation between American private sector interests and the U.S. Department of State. It publishes country-specific Crime and Safety Reports, which can be requested through the Center for International Studies.