Health, Safety & Emergencies
On Call International
TCU partners with On Call International to provide a global assistance service with accident, illness and travel insurance. All TCU students, faculty and staff traveling abroad on TCU programs or business are covered under the university’s plan.
On Call responds to critical medical or safety emergencies and can also help resolve non-critical day to day travel problems any time you are traveling outside your home country on TCU programs or business. You should maintain your regular, U.S. insurance while abroad. For more information, review the On Call Brochure.
To verify your coverage with On Call, faculty and staff must register their international travel in the Faculty & Staff Travel Registry.
Contact On Call
- Phone: +1 603-952-2062 from anywhere in the world, or +1 888-637-0447 from the U.S. & Canada
- Email: firstname.lastname@example.org
- Text: +1 603-945-0103
- Website: TCU.mysearchlightportal.com
- Searchlight Group ID: 100000CPPD16
Smart Traveler Enrollment Program
TCU recommends that U.S. citizens register with the U.S. State Department’s Smart Traveler Enrollment Program (STEP), so they can stay informed, connected and safe while abroad. Register to get up-to-date safety and security information and help the U.S. government reach you in the event of an emergency abroad.
Contact the Center for International Studies (817-257-7473). For after hours emergencies, call TCU Police (817-257-7777). If phones are not working, email email@example.com.
- The U.S. State Department provides passport and visa information; country information; traveler checklists; and general health, safety and emergency information for Americans traveling abroad.
- The Centers for Disease Control and Prevention provides up-to-date information on current health issues around the world and offers advice for individual health concerns when traveling abroad.
- The World Health Organization offers international travel and health advice, including information on diseases, vaccines, and general precautions for travelers.
- The Overseas Security Advisory Council promotes cooperation between American private sector interests and the U.S. Department of State. It publishes country-specific safety and security information.